How WNP RENTALS, LLC collects, uses, stores and protects information across our rental fleet and systems services.
This Privacy Policy explains how WNP RENTALS, LLC handles personal and business information. The policy applies to our website, our leasing desk, our loadout dock, our equipment rental operations and our rental management systems. WNP Rental is the developer name used for the digital properties maintained by WNP RENTALS, LLC, and this document is published by that developer on behalf of the company. We ask that you read it carefully before using our services or submitting information through any of our channels.
WNP RENTALS, LLC is a rental fleet and equipment services company that also performs computer integrated systems design work. We operate a loadout depot and a leasing desk, and we maintain digital systems that support bookings, dispatch, tracking and reporting. This Privacy Policy describes the information we gather in the course of those activities and the choices that individuals and business contacts have regarding that information.
The policy covers information collected through our website, through email and telephone contact with our leasing desk, through rental agreements and delivery paperwork, through our rental management systems, and through any related service we provide. It does not cover the practices of third parties that we do not control, even where we link to them or work alongside them on a project.
By using our website or engaging our services you acknowledge that you have read this policy. If you do not agree with the practices described here, please do not submit information through our channels and contact us directly so that we can address any concern.
The entity responsible for the information described in this policy is WNP RENTALS, LLC, located at 1325 Century Dr, Tremonton - 84337-2117, United States (US). The company determines why information is collected, how it is used and how long it is kept. Questions, requests and complaints about privacy should be directed to the contact details listed at the end of this policy.
The developer name WNP Rental appears on our digital properties and refers to the same company. When this policy refers to the Company, to we, to us or to our, it means WNP RENTALS, LLC acting as the controller of the information.
We collect several categories of information depending on how you interact with us. The categories below describe the information we may hold.
We aim to collect only what is necessary for the purpose at hand. Where a field is optional we will indicate that it is optional, and where information is required to complete a rental we will explain why. We do not collect special categories of sensitive personal information such as health data, biometric identifiers or information about political or religious beliefs, and we ask that you do not include such information in correspondence with our team.
Where a delivery requires a site induction or a safety briefing, the information recorded is limited to attendance, competence confirmation and any certification expiry date relevant to the equipment being supplied. That information supports site safety and is retained only for the period the site relationship requires.
Most of the information we hold comes directly from you. You provide it when you complete a request form, call the leasing desk, sign a rental agreement, accept a delivery or correspond with our team. We also receive information from the organisations you represent when they arrange equipment on your behalf.
We may receive limited information automatically when you visit our website, such as the pages viewed and the approximate region from which a request originates. We may also receive information from service providers who support our operations, including payment processors, logistics partners and hosting providers, but only to the extent needed to deliver the service you have requested.
We use information to provide, operate and improve our services. The principal purposes are set out below.
We do not use personal information for automated decision making that produces legal effects without human review, and we do not sell personal information to data brokers. Every substantive decision about credit, equipment release or account status is made by a member of our team who can explain the reasoning and consider your circumstances.
We may use aggregated and de-identified data to plan fleet investment, forecast seasonal demand and improve the design of our systems. Aggregated data cannot reasonably be used to identify an individual, and it is handled so that re-identification is not possible in normal use.
Where data protection law requires a legal basis for processing, we rely on one or more of the following. We process information to perform a contract with you or to take steps at your request before entering a contract, such as preparing a rental reservation. We process information for our legitimate interests in running a safe, efficient and profitable rental business, provided those interests are not overridden by your rights.
We process information to comply with legal obligations, including tax, accounting, insurance and workplace safety requirements. Where we rely on consent, such as for certain optional communications, you may withdraw that consent at any time by contacting the leasing desk. Withdrawal does not affect processing carried out before the withdrawal.
Equipment rental depends on precise location and access information. We collect site addresses, gate times, contact names, unloading arrangements and any access restrictions relevant to a delivery. This information is shared with the driver or transport partner performing the movement and is retained as part of the delivery record.
Handover records may include a description of the equipment condition, a note of who accepted the unit and a signature or equivalent confirmation. This documentation protects both the client and the Company and supports insurance and dispute resolution. We keep site information only as long as it serves the rental relationship or a legal obligation.
As part of our computer integrated systems design work, we operate and sometimes build rental management systems that hold booking, availability, utilisation and maintenance records. Where a client uses those systems, the client may act as the controller of its own operational data and WNP RENTALS, LLC may act as a processor or as a service provider.
Access within these systems is role based. Users see only the records relevant to their function, and activity is logged so that changes can be traced. When a system engagement ends, we return or delete client data according to the contract and applicable law, unless retention is required for a legitimate business or legal reason.
We collect billing details, purchase order references and payment status so that rentals, leases and services can be invoiced and settled correctly. Card and bank information is handled by regulated payment providers, and we do not store full payment card numbers on our own systems.
Financial records are retained for the period required by tax and accounting rules. These records may include the identity of the person who authorised a booking, the equipment supplied, the amounts charged and the resolution of any query or credit note.
We keep information only for as long as it is needed for the purpose for which it was collected, for the duration of the rental or lease relationship, and for any additional period required by law. Retention periods differ by category.
When information is no longer required we delete it or render it anonymous so that it can no longer be linked to an individual.
We protect information using administrative, technical and physical safeguards. These include access controls, role based permissions, encrypted connections, secure storage and staff training on handling confidential business information. Our depot and systems are organised so that only authorised personnel reach fleet, client and financial records.
No method of transmission or storage is perfectly secure. We work to reduce risk, we review our controls as the business grows, and we maintain procedures to respond to incidents. If a breach affects your information and the law requires notification, we will inform you and the relevant authorities without undue delay.
Our staff receive guidance on recognising suspicious requests, protecting credentials and handling client records. Access to financial and identity data is restricted to the people who need it for their role, and it is reviewed as responsibilities change. Physical records at the depot are stored in controlled areas, and vehicles carrying documentation are secured during transit. When equipment is moved between sites, paper records travel with the load and are reconciled at the end of each route.
We also consider security when we choose technology partners. Providers are assessed for their safeguards before they handle company or client information, and arrangements are documented so that responsibilities are clear on both sides. Where a partner cannot meet our expectations, we look for an alternative rather than accept avoidable risk.
Depending on where you live, you may have rights over the information we hold about you. These can include the right to request access, to request correction of inaccurate information, to request deletion, to request restriction of processing, to object to certain processing and to request portability of information you provided.
You may also have the right to withdraw consent where consent is the basis for processing, and the right to lodge a complaint with a supervisory authority. To exercise a right, contact the leasing desk using the details below. We will verify your identity, respond within the time required by law and explain any lawful reason why a request cannot be fully met.
We will not discriminate against you for exercising a privacy right. If a request concerns information held on behalf of a client within a rental management system, we may direct the request to that client as the responsible controller.
Our services are directed at businesses, contractors, event organisers and industrial operators. We do not knowingly collect personal information from children. If you believe that a child has provided information to us, please contact the leasing desk and we will take appropriate steps to delete it promptly.
Where a site involves young workers or visitors, any information collected for safety or induction purposes is handled under the relevant workplace rules and limited to what the situation requires.
Our website may reference or link to third party services, such as mapping tools, payment pages or partner websites. Those services operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy information provided by any third party before submitting information to it.
Where we integrate a third party tool into our own systems, we assess its security and data handling before use and limit the information shared to what the integration genuinely needs.
WNP RENTALS, LLC is based in the United States, and information is primarily processed there. Some of our technology providers may process information in other countries. Where information moves across borders, we take steps to ensure it remains protected, using contractual commitments and provider safeguards appropriate to the transfer.
If you are contacting us from outside the United States, please be aware that your information will be handled under United States law and under the protections described in this policy.
We send operational messages that are necessary for a booking or an account, such as confirmation of a reservation, a change to a delivery window, a maintenance notice or an invoice reminder. These messages are part of the service and are not treated as marketing. You cannot opt out of essential operational messages while maintaining an active rental or lease, because they carry information you need to use the equipment safely and lawfully.
Separately, we may send occasional service updates about new fleet categories, seasonal availability, weekend dispatch windows or systems features. You can ask the leasing desk to stop these optional communications at any time, and we will action the request promptly. We do not sell contact lists, and we do not permit unrelated third parties to market to you through information you provided to us.
We may update this Privacy Policy as our services, systems and legal obligations evolve. When we make a material change we will revise the effective information on this page and, where appropriate, provide a notice on the website or by direct communication. Continued use of our services after an update indicates acceptance of the revised policy.
We encourage you to review this page periodically so that you remain aware of how your information is protected.
Privacy questions, access requests and complaints should be sent to the leasing desk. Please include enough detail for us to identify the relevant records and respond accurately.
We take privacy seriously and will work with you to resolve any concern about how information is handled at our depot, on our website or within the systems we operate.