Terms of Service

1. Acceptance Of These Terms

By accessing our website, requesting a quotation, placing a booking or accepting delivery of equipment, you agree to be bound by these Terms of Service. If you do not accept these terms, you must not use the services and should contact the leasing desk before proceeding. Where you act for a company or other legal entity, you confirm that you are authorised to bind that entity to this agreement.

These terms apply alongside any signed rental agreement, lease schedule or statement of work. Where a signed document conflicts with these terms, the signed document takes precedence for the specific engagement it covers. Nothing in this agreement limits rights that applicable consumer or workplace law grants to you and that cannot lawfully be waived.

We may require a named account holder, a valid form of identification and evidence of insurance before releasing certain categories of equipment. These checks exist to protect the fleet, the operator and the public, and they are applied consistently rather than at the discretion of an individual member of staff.

2. Services We Provide

WNP RENTALS, LLC provides equipment rental fleets, delivery and pickup logistics, event and site staging support, long term lease programmes, maintenance and inspection plans and rental management systems. The specific scope for any engagement is confirmed in writing through a quotation, booking confirmation, lease schedule or statement of work.

We may add, modify or withdraw service lines as the business evolves. Where a change affects an active booking, we will notify you and, where reasonably possible, offer an equivalent alternative before the change takes effect.

Our services are delivered from the depot at 1325 Century Dr, Tremonton - 84337-2117, United States (US), and they depend on the availability of equipment, transport capacity and trained personnel. Where a unit is withdrawn from service for safety or maintenance reasons, we will offer a comparable unit or adjust the booking, and we will not release equipment that we believe is unsafe to operate.

Systems work is delivered as a professional service under a separate statement of work. That document describes the deliverables, the milestones, the acceptance criteria and the support arrangement, and it takes precedence over the general description of systems services in this agreement.

3. Booking And Reservations

A booking is formed when we confirm availability and issue a written confirmation to you. Until that confirmation is issued, availability shown or discussed remains indicative. We reserve the right to decline a booking where equipment is not available, where access or safety conditions are unsuitable, or where credit terms are not met.

You are responsible for providing accurate details at booking, including the equipment required, the rental period, the delivery address, the site access conditions and the name of the person who will accept the unit. Changes to a confirmed booking should be requested as early as possible and may be subject to revised rates.

A confirmed booking reserves a specific asset rather than a broad category. If the reserved asset becomes unavailable through breakdown or a genuine operational emergency, we will offer an equivalent replacement and confirm the change in writing. Where no equivalent is available, you may cancel the affected portion without penalty and we will refund any prepayment for that portion.

Bookings that are cancelled close to the delivery window may attract a charge reflecting committed transport and staging costs. We will always explain the basis of a cancellation charge and apply it consistently, and we will waive it where the cause of cancellation lies with us.

4. Rates, Charges And Payment

Rates are quoted for a stated period and are based on the information available at the time. Charges may include rental, delivery, collection, fuel, consumables, damage waiver where offered, and any agreed service element. Where usage exceeds the booked period or metered allowance, additional charges apply at the prevailing rate.

• Invoices are payable within the period stated on the invoice.
• We may require a deposit or pre-authorisation before release of equipment.
• Late payment may attract interest and the suspension of further credit.
• You are responsible for bank charges and taxes applicable to your jurisdiction.

We will provide reasonable notice of any rate change that affects an ongoing rental or lease, except where a change is required by law or by a supplier cost outside our control.

Where a rental continues beyond the booked period without prior agreement, we may charge the standard extension rate for each additional day or part day. Repeated unauthorised extensions may affect future credit and booking priority. If you expect to need a unit for longer, tell the leasing desk early and we will re-plan the schedule so that other clients are not disrupted and you receive the best available rate.

All amounts stated are exclusive of applicable taxes unless expressly stated otherwise. You are responsible for any withholding, duty or similar charge imposed in your jurisdiction, and you must provide valid tax documentation where a reduced rate is claimed. We will issue a corrected invoice if a billing detail is shown to be in error, and neither party is obliged to act on a disputed amount until the query is resolved in good faith.

5. Delivery, Collection And Access

Delivery and collection are provided at agreed windows and are subject to safe access at the site. You must ensure that the route, gate, ground conditions and unloading area are suitable for the vehicle and equipment involved. If our driver cannot complete a movement safely, we may suspend the delivery and arrange an alternative, and additional charges may apply.

Risk in the equipment passes to you on delivery and remains with you until collection is completed, except where we have agreed otherwise in writing. You must not move equipment between sites without our written consent, and you must keep it secure and identifiable at all times.

Where a delivery involves multiple drops, the sequence is planned to match the site programme. Requests to reorder or re-time a route should be made to the leasing desk and may affect the schedule for other stops.

6. Permitted Use Of Equipment

Equipment is supplied for the purpose stated at booking and for use by competent, authorised operators only. You must not sublet, sell, pledge, tamper with or modify the equipment, and you must not remove or obscure any identification, service tag or safety marking.

The equipment must be used in accordance with the manufacturer instructions, relevant standards and all applicable workplace safety rules. Use for an unlawful purpose, for an unsuitable application or beyond rated capacity is strictly prohibited. Any breach may result in immediate termination, recovery of the equipment and liability for resulting loss.

7. Client Responsibility And Supervision

You are responsible for the equipment from delivery to collection and for the conduct of everyone who operates or handles it. This includes ensuring that operators hold the necessary competence, licences and authorisations, that the work area is controlled and that the equipment is not left unattended in an unsafe condition.

You must report any accident, defect, malfunction or damage to the leasing desk without delay, and you must take reasonable steps to prevent further harm or loss. You must not attempt repairs beyond routine checks that the manufacturer permits an operator to perform.

You must keep the equipment clean enough for safe inspection and operation, store it in a secure location when not in use, and prevent unauthorised persons from operating it. Where a unit requires fuel, lubricant or consumable replenishment during a rental, you must use the grades and products specified in the operator information. Using an incorrect fuel or lubricant may cause damage that is treated as chargeable.

You are also responsible for complying with any permit, licence, road restriction or environmental rule that applies to the use or movement of the equipment. Where a movement requires an escort, a permit or a route survey, you must arrange it or confirm in writing that we are arranging it as part of the booking.

8. Maintenance, Inspections And Safety

Our maintenance and inspection plans keep units in condition and compliant with safety requirements. We service equipment on a schedule driven by hours and cycles, and we carry out documented safety checks before release. Where a unit requires attention on site, we will route the issue into the programme and, if the fault is attributable to us, provide a replacement under the same terms where one is available.

You must allow reasonable access for scheduled inspection or servicing, and you must not continue to use a unit that has become unsafe or that has been flagged for withdrawal. Failure to cooperate with a safety notice may lead to termination of the rental.

Inspection records are part of the service, not an optional extra. Each outbound unit carries a documented check covering structure, controls, guarding, fluids, tyres or tracks, lifting points and safety devices where applicable. When a unit returns, the same points are reviewed and the findings are recorded. This two ended discipline is what allows us to release a machine the next morning with confidence and to demonstrate, if asked, that the inspection was real rather than assumed.

If a safety issue is identified on site, our first priority is to make the situation safe. Where a repair can be completed on site by a competent technician, we will arrange it and keep you informed. Where it cannot, we will recover the unit, supply a replacement where one is available and adjust the commercial arrangement for the downtime that resulted from a fault attributable to us.

9. Damage, Loss And Wear

You are liable for damage to equipment beyond fair wear and tear, for loss or theft, and for the cost of recovery where equipment is not returned or collected as agreed. A condition summary is recorded at dispatch and at return, and this record supports any assessment of liability.

Where damage occurs, we will assess the repair or replacement cost fairly and share the basis for the charge. Fair wear and tear, meaning deterioration expected from normal competent use, is not charged to you. Abuse, neglect, overloading and unauthorised modification are not covered by fair wear and tear.

10. Long Term Lease Terms

Long term leases are governed by a lease schedule that states the units, the term, the rental amount, the service inclusions and the reporting rhythm. Unless the schedule says otherwise, lease payments are due on the dates stated, and the equipment remains the property of WNP RENTALS, LLC at all times.

Lease clients receive a named contact and a clear mechanism to swap, extend or return units as the job changes. Early termination, where permitted by the schedule, may be subject to an agreed adjustment covering re-mobilisation or committed costs. You must not assign a lease without our written consent.

11. Event And Site Staging

Staging support covers temporary power, lighting, access ramps, barriers, platforms and related infrastructure. You must provide accurate site plans, load-in and load-out times and any restrictions that affect installation. Where a staging plan changes after formulation, the sequence may be revised and additional charges may apply.

You are responsible for the site conditions into which staged equipment is installed, including ground bearing, weather exposure and public interface. We will advise on safe placement but we do not assume responsibility for conditions we could not reasonably observe or that were not disclosed.

12. Rental Management Systems

Where we supply rental management systems, access is granted for the term and scope agreed. You must keep credentials confidential, use the systems only for legitimate business purposes and not attempt to interfere with security, integrity or availability. Activity may be logged for support and audit purposes.

Where we process data on your behalf within a system, the arrangement is governed by the applicable contract and by our Privacy Policy. On termination we will return or delete data as the contract and the law require. We may suspend access where a security risk or unlawful use is suspected, and we will restore access once the issue is resolved.

13. Website Use And Content

The content on our website is provided for general information about our services. While we work to keep it accurate and current, availability, specifications and rates can change. Information on the site does not form a binding offer, and a binding arrangement is only created when we issue a written booking or lease confirmation.

You must not use the website in a way that damages it, disrupts access for others or attempts to gain unauthorised entry to our systems. Automated scraping, bulk extraction and misuse of forms are prohibited.

14. Intellectual Property

All content on this website, including text, layout, graphics and the design of our digital properties, is owned by or licensed to WNP RENTALS, LLC and is protected by applicable intellectual property law. You may view and print content for your own business reference, but you must not reproduce, republish or redistribute it without written permission.

Where we develop systems, software or configuration for a client, ownership and licence terms are set out in the relevant statement of work. Absent such terms, our tools, methods and reusable components remain our property, and the client receives a licence to use the delivered system for its internal business purposes.

15. Liability And Indemnity

To the fullest extent permitted by law, WNP RENTALS, LLC is not liable for indirect, incidental, special or consequential loss, including loss of profit, loss of production or loss of opportunity, arising from the services or the equipment. Our total liability for any claim is limited to the amount paid by you for the service giving rise to the claim, except where the law does not allow such a limit.

You agree to indemnify and hold WNP RENTALS, LLC harmless against claims, losses and costs arising from your use of the equipment, your breach of these terms, or the acts and omissions of persons under your control. Nothing in these terms excludes liability that cannot lawfully be excluded.

16. Force Majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including severe weather, natural events, industrial action, transport disruption, supply shortages, cyber incidents and government action. Where such an event occurs, we will notify you, take reasonable steps to reduce the effect and agree a revised schedule where possible.

17. Suspension And Termination

We may suspend or terminate a rental, lease or systems engagement where you breach these terms, fail to pay amounts due, use equipment unlawfully or unsafely, or create a risk to people, property or our operations. Where the breach can be remedied, we will normally give notice and a reasonable opportunity to remedy it before terminating.

On termination you must stop using the equipment or systems, make them available for collection or return as directed, and settle all outstanding amounts. Provisions that by their nature survive termination, including liability, indemnity and intellectual property, continue to apply.

18. Governing Law And Disputes

These terms are governed by the laws of the State of Utah and the applicable laws of the United States. The parties will first attempt to resolve any dispute through good faith discussion between senior representatives. If a dispute cannot be resolved that way, it will be submitted to the courts of competent jurisdiction in Utah, unless a mandatory rule of your local law provides otherwise.

Before commencing formal proceedings, either party may propose mediation as a cost effective route to resolution. Any agreed settlement should be recorded in writing and signed by both parties.

19. General Provisions

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force. A failure to enforce a provision on one occasion is not a waiver of the right to enforce it later. These terms, together with any signed agreement, constitute the entire agreement between the parties on the subject matter and replace prior discussions.

We may update these Terms of Service from time to time. We will publish the revised version on this page, and continued use of our services after publication indicates acceptance of the update. We may assign our rights and obligations to a successor entity where the business or a relevant part of it is transferred.

20. How To Contact The Company

Questions about these Terms of Service, bookings, leases or systems engagements should be directed to the leasing desk. Please include the relevant booking or invoice reference so that we can respond accurately.

We value clear and fair dealings and will work with you to resolve any concern about our services, our equipment or the terms that govern them.